Refund Policy

We would like to express our gratitude for your purchase of our course. Your satisfaction is vital to us, and we know that your experience while using our courses is rewarding. You will be able to use the knowledge and skills you have acquired in these courses to improve your skills, whether it’s an Online program or Classroom program. Thank you for choosing us!

There are terms and conditions that are involved when you purchase or take action in our program on our platform GoCinQ Trainings Private Limited (GoCinQ). The details are below.

Course Fee:

At GOCINQ TRAININGS PRIVATE LIMITED, We have pricing that differs as per the program demand and the services provided by us. The fee details are provided to you on our platform or by our representatives/officials according to the services that we offer in each program.

Payment Schedule:

Payment schedules differs as per the demand and the services offered by GoCinQ. Usually, all payments are fixed and one time and GoCinQ has right to take any decision in payment alterations.

You can also choose EMI option to pay for the program and loan is approved as per our lending partner’s eligibility criteria.

Cart Policy:

If you have added any programs to your shopping cart and if it’s been a while, the current price of the program is displayed on the details page. The price change may happen as per the company’s decision. This price may differ from the price displayed when the item was first placed in your Shopping Cart.

Program Cancellations:

  • Once when you are enrolled in the program, there is no cancellation.
  • GoCinQ has a right to cancel the enrolment and donot refund if we find anything being misused/hate speech/spreading false rumours about the company or any other reasons which puts company’s reputation at risk.

Refunds:

  • Refunds are provided to candidates who adhere to the eligibility criteria stipulated by GoCinQ. Students who attain a minimum attendance rate of 75% and attain scores of at least 75% in assignments, projects or capstone projects will qualify for a 100% refund (excluding the GST and payment gateway charges, if any) if job placement is not successfully secured by GoCinQ, within specific timeline after the program completion. The timeline differs from program to program.
  • All refund scenarios will be refunded within 25 days after the refund request is approved.
  • Refund is not provided if candidate fail to join the organisation after getting the job through our efforts. 
  • Refund is not provided if the candidate fail to attend the interviews that are scheduled through GoCinQ team efforts. 
  • Refund is not provided if the candidate doesn’t perform or behave well in the job with External Recruiter.
  • Any duplicate payment will be refunded to the original source within 25 days after the refund request is approved by GoCinQ.

Our Student Success Team is ready to assist you. All you have to do is –  Email us at info@gocinq.com between 10 am to 7 pm, Monday to Saturday.

GoCinQ reserves the right to revise the terms & conditions of this policy without any prior notice.

Note: All refunds will be processed within 25 working days after the refund request is approved by GoCinQ.